Managing people...

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I am reading a great book at the moment that is really helping me put into place all those things that I have been guessing through the years while working with people and managing teams.

Here's some food for thought:

“You see,” the manager said, “you really have three choices as a manager. First, you can hire winners. They are hard to find and they cost money. Or, second, if you can’t find a winner, you can hire someone with the potential to be a winner. Then you systematically train that person to become a winner. If you are not willing to do either of the first two (and I am continually amazed at the number of managers who won’t spend the money to hire a winner or take the time to train someone to become a winner), then there is only the third choice left—prayer.”

That stopped the young man cold. He put down his notebook and pen and said, “Prayer?”

The manager laughed quietly. “That’s just my attempt at humor, young man. But when you think about it, there are many managers who are saying their prayers daily—‘I hope this person works out.’ ”

 

Source: The One Minute Manager, K. Blanchard and S. Johnson 

Tagged Business from home

Harnessing the power of generations

The Changing Workforce: Harnessing the Power of the Millennials


You can classify the generations occupying today’s workforce into four categories:


􏰁 The Mature Generation: veterans of WWII and the Korean War

 􏰁 The Baby Boomers: born between 1945 and 1961
􏰁 Generation X-ers: born between 1962 and 1980
􏰁 The Millennials: born after 1981


If we asked how and where Kennedy died, the Mature Generation and the Baby Boomers would no doubt say, “In Dallas in a motorcade by Lee Harvey Oswald’s gunshot.”

Generation X-ers might reply “In a plane crash off Martha’s Vineyard.”

And the Millennials could possibly say, “Who’s Kennedy?”


This simple question illustrates a critical trend in the workforce today: Four generations with very different attitudes are being forced to just get along. But with different styles of communication, different work ethics, and different value systems, this is no easy task. 

As you can see, the communications styles of Baby Boomers and Gen X-ers are the same. Remember, Baby Boomers are workaholics, so technology has been a boon to them because it enables them to do even more work! Gen X-ers, on the other hand, seem to do a better job of separating work and pleasure. Of course, not everyone within each group is exactly the same, but on average, the characteristics ring true.


So, what’s a manager or business owner to do? The only thing he or she can do is deal with the differences.


The Millennials: Understanding the age of entitlement

 

To understand where business is going today, you have to appreciate the generation that was born after 1981 and hit the workforce at the start of the new millennium. Every couple decades or so, the younger generation is so different from previous generations that it actually precipitates a cultural shift. This is what’s happening right now with the Millennials. Here are some characteristics of this generation:

  • 􏰁  As employees, they’ve been called spoiled and entitled.

  • 􏰁  Their baby-boomer parents raised them to never experience failure — the

    “everyone gets a trophy” attitude. Therefore, they’re generally risk-averse.

  • 􏰁  They’re described as family-oriented, requiring clear and consistent expectations and living in the moment.

  • 􏰁  Having grown up in a digital world, they’re always connected.


    This last point may be the key to understanding the Millennials. Most
    have been using computers almost from birth, so they’ve developed a set
    of attitudes that color the way they view the world. Here are some examples of these attitudes:

  • 􏰁  Computers, cell phones, iPods, and so on are normal, required parts of life, not simply technologies or privileges. They want to feel connected 24/7.

  • 􏰁  The Internet is more interesting than television.

  • 􏰁  What you do is more important than what you know (the sense that

    information isn’t permanent; it’s constantly changing).

  • 􏰁  It’s better to solve problems by trial and error.

  • 􏰁  Multitasking is a way of life, no matter the situation (which is why they’re texting, surfing the Internet, and listening to music while in meetings with their bosses!).

  • 􏰁  Delays are intolerable. The immediacy of the Internet and e-mail has made the Millennials impatient, with short attention spans.

  • 􏰁  If something is digital, it belongs to everyone.


    Why is this information important? Because employers today are having a difficult time adjusting to the very different work habits of this group. They’re typically collaborative and don’t like to be managed. They also see every job as a temporary stepping stone to the next opportunity. Businesses looking to tap this new market must try to understand what matters to the Millennials, because their motivation isn’t always clear.


    Motivating new Millennial employees


    How do you, as an employer, inspire and motivate these young employees? Here are a few suggestions:

    􏰁  Put your most people-friendly managers in charge of Millennials (and Gen X-ers for that matter) and make sure they are able to build trusting relationships.

    􏰁  Reward them with time off rather than overtime. They will appreciate that! 

    􏰁  Avoid having them clock into an office — let them work from home — at least some of the time — if possible.

    􏰁  Give them an opportunity for continuing education through conferences, night classes, and workshops you bring into the office — they love getting new information.

    􏰁  Don’t be concerned with titles but rather define jobs by responsibilities and make sure they know how they contribute to the success of the company.

    􏰁  Ask for their input into how the company is run. 


Source: Complete MBA for Dummies, Wiley Publishing

 

Tagged Business from home

Vaccines have been a well-elaborated hoax all along?

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(NaturalNews) The concept of vaccinating to immunize began in 1796, when British apothecary (pharmacist) Edward Jenner inserted cowpox pus under the skin of an eight year old boy. Jenner based his experiment on an unsubstantiated rumor that anyone who had experienced cowpox would be immune to smallpox.

Over the next couple of years, Jenner vaccinated others with cowpox to immunize them against smallpox. Without any actual proof of efficacy and safety, Jenner impressed King George III enough with a bogus immunization guarantee that he was awarded the equivalent of today's $500,000.

Thus, Jenner was the first medical professional to administer diseased matter as medication to a healthy person and receive a substantial financial award. He was also the first to constantly denounce vaccination detractors successfully. He was protecting both his ego and large public purse.

Many health professionals throughout the 19th Century knew that there had been several cases of smallpox among those with cowpox histories.Jenner's premise was flawed.

This was actually the beginning of a tradition that is carried on by today's vaccinators. Come up with a bogus solution to prevent a disease, make a bundle of cash, and shut down reasonable arguments from those who know immunization by vaccination doesn't work safely or effectively.

England's incidents of smallpox after vaccination rose steadily from five percent in the beginning to 95% by 1895. There was even a serious epidemic around 1872, one year after smallpox vaccinations were decreed mandatory in the UK. The mortality rate among smallpox victims also shot up five fold around that time.

Despite intelligent protests with obvious facts and figures disproving efficacy, and proving harm from toxic materials and viruses contained in vaccines that endanger natural immunity, the inoculation for immunization premise has been maintained.

Protecting the industry against truth by attacking reasonable dissenters viciously has resulted in vaccine industry revenue of $17 billion annually today. This doesn't include revenue from doctors' visits for vaccinations and resulting ill health from them.

The vaccinators' tactics of suppressing scientific data from concerned professionals has become more mafia like. Sincere medical professionals who register health concerns over vaccines are severely punished and slandered by the medical mafia owned mainstream media.

The truth about vaccines and disease outbreaks -allhidden from public view

A 2012 study led by Dr. David Witt, an infectious disease specialist at the San Rafael, CaliforniaKaiser Permanente Medical Centerconcluded thatwhooping cough occurs more among vaccinated children than children not vaccinated.

In 2010, a mumps outbreak occurred among 1000 children in upper New Jersey and lower New York. Almost 80% of them had been vaccinated with the MMR (measles, mumps & rubella) vaccine.

Throughout the 1980s, official agencies reported several outbreaks of measles occurring among childrenwho had been vaccinatedin various locations including an Illinois junior high and high school, a Massachusetts high school, a region in France, and a rural area near Helisinki, Finland.

Both USA schools had well over 90% vaccinated against measles. The vaccinators claim a 90% vaccination rate among any specific populationguarantees herd immunity for that population. This bogus claim serves to create more revenue while blaming non-vaccinators for endangering humanity.

Meanwhile, despite the fact that only five percent of vaccine adverse events get reported to the "voluntary" FDA's vaccine adverse event reporting system (VAERS), there are manyserious adverse eventsrecorded and many more that seep through the cracks to vaccine concerned internet sites.

Thank goodness for the few MDs and others who dare speak out despite the danger it potentially puts them in. It's up to us to learn from them and just say no to vaccinations.

Sources for this article include:

http://www.vaccinationcouncil.org

http://www.naturalnews.com/033399_vaccines_measles.html

http://www.naturalnews.com/028142_mumps_vaccines.html

http://www.naturalnews.com

http://www.naturalnews.com/023080.html

http://www.naturalnews.com/022400.html

Learn more:http://www.naturalnews.com/035715_vaccines_history_fraud.html##ixzz1tb7mdn2u

Tagged Health

Service recovery: 4 Steps to increasing customer loyalty

John_tschohl

By John Tschohl

 

Over the years, I have addressed service recovery in thousands of speeches throughout the world. It is, I believe, one of the most important elements of customer service, and it can make the difference between success and failure for any organization.

I am amazed, however, at how many people—from frontline employees to senior executives—do not understand service recovery. If you don’t understand it, you can’t provide it.

Let me give you a real-life example of wonderful service recovery. At his wife’s request, Bob stopped at the Olive Garden Italian Restaurant in Bloomington, Minnesota, to pick up a salad to have with dinner that night. When he returned home and his wife opened the container, she discovered it did not include the dressing for which the Olive Garden is famous.

When Bob returned to the restaurant, the manager already had been made aware of the mistake and was waiting. He apologized profusely and gave Bob two bottles of dressing, a large dessert, and a $10 gift card. What was the result? Bob and his wife happily enjoyed their salad and dessert and are looking forward to using their gift certificate.

They also told many of their friends about the incident—not focusing on the mistake the Olive Garden had made as much as what the manager had done to make up for it. The actual cost of what the manager gave to Bob and his wife was negligible; the word-of-mouth advertising the Olive Garden received for it was priceless.

This is what service recovery is all about. It is turning a negative situation into a positive one and sending the customer home thinking he has just done business with the greatest company in the world.

Word-of-mouth advertising is the most powerful advertising you can get—and it costs you nothing. It’s common knowledge that most of us, before making a purchasing decision, ask friends and coworkers for referrals. What they say is very influential, because they are people we know and whose opinions we trust. So, when someone asks Bob to suggest a restaurant for lunch or dinner, you can bet he will recommend the Olive Garden.

On the flip side, people who have problems with a company and do not have those problems solved to their satisfaction tell anyone who will listen about their negative experience. And they often do so via social network. Before an unsatisfied customer even walks out of your business, she can be sharing her dissatisfaction via her smart phone to hundreds of friends on Facebook, for example.

Every company, no matter how good its products and employees are, occasionally makes a mistake. It’s how you handle that mistake that makes the difference between earning a customer’s loyalty and driving that customer away. When a customer comes to you with a complaint, take these four steps to ensure that you provide the type of customer service that will keep him coming back to you:

1.    Act quickly. Do whatever you can to solve the customer’s problem on the spot. When you send that problem to someone else—your supervisor or manager—the customer becomes frustrated. That frustration escalates with every delay in reaching a solution. If you can’t solve the problem within a matter of minutes, you’re in trouble.

2.    Take responsibility. Don’t get defensive and take the complaint personally. And don’t challenge the customer. Instead, be empathetic. Offer a sincere apology. You might say, for example, “I am so sorry. I understand why you are upset. Let me see what I can do for you.”

3.    Make an empowered decision. Know the boundaries of your authority so you can solve customer problems and complaints. Make it clear to the customer that solving her problem is your priority.

4.    Compensate the customer. When you offer the customer something in the form of compensation, it does several things. It makes her feel valued. It makes her think he just did business with the greatest company in the world. It increases his loyalty to you and your organization. And it creates positive word-of-mouth advertising.

In the case of Bob and his experience with the Olive Garden, he and his wife told all of their friends about their experience. And they are looking forward to using that $10 gift card. That is what service recovery is about: satisfying your customers and making sure they return to you.

 

About John Tschohl

John Tschohl, the internationally recognized service strategist, is founder and president of the Service Quality Institute in Minneapolis, Minnesota. Described by USA Today, Time, and Entrepreneur as a “customer service guru,” he has written more than 26 customer-service training programs that have been distributed throughout the world. John’s monthly strategic newsletter is available online.

 

source: http://blog.customer-service.com

Tagged Business from home

Help! Leaders are being killed! - Mentoring Club

I walk the streets of the city of Mediocrity and hear all the shouts of the maddened crowd: "Crucify him! Kill him! Let him die! He does not deserve to live!"

"Why? What has he done?"

"He has failed to conform! He is different! We want him dead! Let the one who is like us live! He may be a criminal, aren't we all? We don't want people who are different and who stick out! Who does this one think he is?…"

It is a tough job to be a leader in our world: everyone has their own opinions, their rights, demands and tons of complaints… People are stubborn and unwilling to be led because THEY KNOW… I wonder why they end up nowhere then...

The humanistic spirit and the arrogance of many are killing leadership today. The crowd hates leaders because they are unwilling to get out of mediocrity… It requires change and they hate changes… 

Leaders are a rare breed, almost extinct… They are different and that's their strength. The problem is there's too much pressure to be like the majority because they do the voting… 

What if they don't elect you?

Well, just turn around and walk on. There will always be people to follow, at least some will… I hope so… 

If you were born to be a leader, get used to being alone, misunderstood and rejected, criticized and ostracized. Don't you ever try to explain the spark that's driving you and tell everything to the people who follow you: they simply can't understand… They are driven by other sparks…

If you try to please the ones who are supposed to follow you, you will end up with them, in a deep state of mediocrity. Unhappy, bitter, crushed… 

Find the right bunch of people like you, different and strong to resist mainstream mediocrity.

It's not easy to be among such people but it's well worth all the effort. In such company you can be challenged and provoked to develop. You will find the strength to be your best, no matter how different you are and how weird others may claim you are.

The company of leaders is a challenging place to be: they don't simply give ideas, they don't explain very well.

They live with a mission.

Leaders are focused and determined. Quite often they are not easy to communicate with because they live in different reality and very few leaders are good communicators.

Leaders don't need all the explanations, they need the spark that will provoke them and propel them. And it comes in relationships where iron sharpens iron. That's where sparks are… Fireworks won't do… 

If you are a leader, don't spend all your time with followers. Spend time with other leaders! It's the environment where you flourish. Even though it's quite windy and often dry there… Not easy at all… But that's where you were meant to be… 

Leaders don't need ideas, they have many… They need encouragement to be strong and pursue their mission. Get inspired by the boldness of others to swim against the flow. Charge up your batteries not by people who are rich but people who have the spark of life… 

And above all, in order not to get killed and slaughtered by all the shouting furious mob, guard your heart. Don't you ever let bitterness and disappointment get hold of it. That's when the spark dies.

If you let that happen, you become a mere zombie, a walking dead who no one wants to be around… And no one will follow… 

Tags: leadership

Views: 3

via mentoring-club.ning.com

Come find your company and be the leader you were meant to be...

Tagged mentoring

IRATE CUSTOMERS: Learn How to Handle Them—And Look Like a Hero

IRATE CUSTOMERS: Learn How to Handle Them—And Look Like a Hero

10 Jan

Irate customers. No matter how good you are at what you do, what business you are in, or where it is located, you will at some point find yourself facing an irate customer. Maybe a product was flawed, a delivery was late, or a charge was inaccurate. How you deal with that customer not only will determine how he or she feels about your organization, but how you feel about yourself.

When you are able to turn an irate customer into a satisfied customer, you will gain confidence in your ability to diffuse a volatile situation and to evoke a positive outcome. You also will gain the respect of your coworkers, and you will get the attention of your supervisors. And, who knows, you might even get promoted.

When most people come in contact with an irate customer, their first instinct is to turn and run. Dealing with a customer who has a problem and is upset about it, can be more than a little daunting. With the proper perspective, however, you will see that the customer’s complain is actually an opportunity for you and your organization to put your best foot forward.

Customers who have complaints are a blessing in disguise. They are letting you know where you and your organization have flaws—and providing you with the opportunity to correct them. When you do, you will realize increased customer loyalty, revenues, and profits. It’s a win/win situation.

You should be more concerned with the customers who don’t complain than with those who do. In a recent study of retail banks in the United Kingdom, conduct by J.D. Power and Associates, results showed that 25 percent of customers who have experienced a problem in the past 12 months say they definitely or probably will switch institutions in the next year. And 55 percent of customers who have had a problem or complaint were disappointed with the resolution process.

That study also found that, while incentives are important in attracting new customers, customer service is key to retaining those customers. Almost 40 percent of customers left their banks because of a poor service experience, and an additional 43 percent cited poor service as a top reasonsfor intending to leave their banks.

Customer service is key to success of any business. And dealing with irate customers and solving their problems is a critical element of that service. When dealing with an irate customer, take these steps:

  1. Listen carefully and with interest to what the customer is telling you.
  2. Apologize without laying blame, regardless of who is at fault.
  3. Put yourself in the customer’s place, and respond in a way that shows you care about his or her concerns. Use phrases such as, “I understand that must be upsetting,” or “I don’t blame you for being upset; I would feel the same way.”
  4. Ask pertinent questions in a caring, concerned manner, and actively listen to the answers.
  5. Suggest one or more alternatives that would address the customer’s concerns.
  6. Solve the problem quickly and efficiently, or find someone who can.

Using these steps will quickly calm most unhappy or angry customers and allow you to address and solve their problems. Patience and tact are key.

It’s important that, even if a customer is making outrageous statements and, in essence, throwing a fit, that you remain calm. Do not take those statements personally. Apologize, take the blame, and empathize with the customer, then solve the problem.

Just as important as what you should do, there are four things you should not do:

  1. Don’t directly challenge someone who has a complaint and is angry. Even if that customer is wrong, don’t attempt to prove it. Your goal is to solve the problem, not to enter into a debate on the merits of the complaint.
  2. Don’t let the conversation wander or get off the topic. Solve the crisis at hand without looking for, and finding, additional problems.
  3. Don’t participate in fault finding. Shifting blame doesn’t help anyone.
  4. Don’t let your personal feelings get in the way. Stay cool and use courtesy and tact to diffuse the situation.

When you successfully handle irate customers and their complaints, you will be rewarded with a satisfied customer—and a customer who will be loyal to you and your organization. That loyalty will have a positive impact on your organization’s bottom line—and make you look like a hero.

via blog.customer-service.com

I loved what John Tschohl advises. Simple, clever and practical.

But how do you learn how to do it?

If it were that simple, why don't many people and organizations do it? Is it because they are just negligent about their reputation and image?...

Tagged Business from home Network marketing

Farewell, Daddy...

Dmc_00031

My father passed away today.

He wasn't the perfect father: he made many and grave mistakes, he missed many opportunities...

But I am really proud of him: in his later years he took responsibility for his life, he took steps to change himself and to restore relationships.

I know it wasn't easy for him.

He confessed his weakness, he confessed how hard it was for him to change at this age...

And in doing so he won my heart back.

Yesterday, when I heard him for the last time, he sounded like a man who knows the end is near. But he was not desperate or scared. He was STRONG

My Dad was a strong man, and he had a big heart...

People say that we don't choose our parents but if I could choose, I would have chosen the same again!

I love you, Daddy! I miss you! I will always remember you! And I'll be proud of you!

Your son...

Aspartame danger - urgent warning about tumors and seizures

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(NaturalNews) The laws governing the sale of drugs and food additives require substances be safe for human consumption. The artificial sweetener aspartame primarily consumed in beverages and as a popular sugar substitute has consistently been found to cause tumors and brain seizures in animal subjects. In 2005, a European Cancer Research Center, the Ramazzini Foundation, called for an urgent re-examination of aspartame in food and beverages to protect children. This call is made in the face of the US FDA stand that aspartame is safe for human consumption on the ground that "aspartame as a carcinogen is not supported by data."

 

Aspartame: A brief history

As early as 1960 aspartame was determined to be a dangerous chemical and the emerging research years later only served to affirm the true nature of this artificial sweetener. Over the years, aspartame has been found to create holes in brain tissue, adversely affect the brain and nerve development in the fetus, cause cancer, migraines, headaches, seizures, convulsions and even retinal damage. With this amount of negative findings, aspartame should have been removed from the market years ago!

Ironically, aspartame was indeed removed from the market after it was already approved for limited use based on tests selected by Searle, the company who originally produced the artificial sweetener. This was after Dr. John Olney, a research psychiatrist from Washington School of Medicine, revealed that consumption of aspartic acid, a major ingredient in aspartame, produced holes in the brains of animal subjects.

After two task forces that found questionable laboratory practices as well as findings, the FDA ordered a grand jury investigation of aspartame studies, but lawyers for the government failed to initiate a legal action against Searle. Time ran out, and the grand jury investigation had to be terminated. Of interest to note was that one of the lawyers for the government, U.S. attorney William Conlon, later joined the law firm representing Searle.

Unfazed by this setback, the FDA this time recommended a Public Board Inquiry which recommended that aspartame be kept off the market until further tests could prove that it did not cause tumors. This led to a formation of another team of experts brought together to look into the Public Board of Inquiry's conclusions. This team found itself in a deadlock over aspartame approval, causing the FDA Commissioner not to approve aspartame this time.

In April 1981, Dr. Arthur Hayes was appointed the new Commissioner for the FDA and he later approved aspartame for use in dry goods. In 1983, he also approved aspartame for use in diet drinks, conveniently leaving months later to work for Searle's advertising agency.

 

Warning to aspartame consumers

We can only guess and read between the lines what kind of politics it took to get aspartame approved. After more than 8,000 complaints on Nutrasweet side effects, a list of symptoms attributed to aspartame from complaints submitted to the FDA was made public. This list included among others: hallucinations, diarrhea, seizures, depression, migraine, fatigue and insomnia. Aspartame has also been linked to tumors, cancer and infertility.

Except for a brief declaration that carefully controlled clinical studies showed aspartame is not an allergen, the FDA merely issued an advisory that products containing aspartame must include a warning to phenylketonurics, people sensitive to the compound phenylalanine. It still continues to adhere to its stand that "aspartame as a carcinogen is not supported by data."

Aspartame was never tested on humans before its approval. Now, it is found in 6,000 products and consumed by more than 250 million people, with Americans consuming around half of the world supply. By default, we have now become the test subjects for aspartame's safety. Unwittingly we are providing evidence to aspartame's toxicity through the devastating effects it is slowly producing among its consumers. The list of complaints submitted to the FDA as well as from anecdotal reports does not seem to end anytime soon. If the government chooses to turn a blind eye on aspartame, let us at least choose not to be a willing conspirator and suffer the consequences of being a willing victim.

 

 

 

 

 

 

 

via naturalnews.com

Read the label please! Or... suffer greatly!

Tagged Health

Happy New Year 2012!

There are people who always and in every way avoid taking responsibility for their own lives: for them it's always an issue of luck, circumstances, other people or external reasons...

We believe that EVERY ONE of us is the maker of their own lives. Yes, there are opportunities that God gives us but it's up to YOU to decide whether you are going to benefit from them or not. YOU make the decisions and by doing so, you shape the course of your life.

It's up to you to decide how the past is going to determine your future!

So therefore:

HAPPY NEW YEAR 2012! We wish you new wisdom to make the right decisions, strength to walk all the way to the completion and boldness to build the right network of relationships! 

Happy_2012

Tagged Mentoring

Jack and the beans... Tom Big Al Schreiter gives tips 2

Jack_1

Once upon a time, there was an idiot. The idiot was conned out of his possessions for some magic beans. Thus we have the story of Jack and the Beanstalk.

This story is not about him.

Distributor Joe explained to Big Al that his group was becoming complacent.
“They just haven’t sponsored any new blood. Nothing seems to work. I’ve tried bribes, contests, friendly persuasion, and they just won’t set goals or recruit. I am baffled. Any suggestions, Big Al?”

Big Al replied, 
“You noticed that the business is no longer fun for your distributors, eh? No fun means no production, Joe. This looks like a great time for your mediocre distributors to reset some goals.”

“Well, I’ve tried to make them reset some goals, but they just don’t respond. I know that short-term goals are what they need, but how do I get them to set goals?”

“Joe, just set a fun activity and they will accomplish short term goals without even knowing it. Why not try the Magic Bean campaign? It is fun, and gets your distributors to approach new prospects. Once you get them approaching new prospects, the rest will fall into place.”

“I’m ready, Big Al,”said Joe, pulling out his note pad. “Just how does this miracle work?”

Beans
“First, buy a one pound bag of dry kidney beans. Then call a meeting of all your complacent distributors and say it is not a training or opportunity meeting. Tell them it is a special Magic Bean meeting. That will help improve attendance. Curiosity does bring people out.”

“Now that I have a big group, I better do something good,”commented Distributor Joe.

Big Al continued, 
“Start the meeting by telling them about the wonderful Magic Beans you have just received from your sponsor, Big Al. Explain that these beans are not just ordinary beans, but special beans that will make their distributorships grow. Because they are special, you are limiting each person to only three beans.
Next, explain how to use them. The beans work magic every time they are used correctly. 

First thing in the morning, put the 3 magic beans in your left pocket. Whenever you approach a new prospect and attempt to set an appointment, take one bean out of your left pocket and place it into your right pocket. It doesn’t matter if you were successful in setting an appointment. The attempt qualifies you to move the bean from pocket to pocket.

The secret of the beans’ magic is you must move all 3 beans before the day ends. This forces your distributors to make a minimum of three contacts daily. It’s a fun, short-term goal. Their activity, approaching prospects, will result in some appointments. Presently, they have no appointments because they don’t make contacts. Once they begin to make recruiting appointments, their confidence and enthusiasm will return.”

Joe made a memo in his notebook: “Get two pounds of beans. A lot of work ahead.”

Tom Big Al Schreiter

Tagged Business from home Network marketing

Tom Big Al Schreiter gives tips 1

Need more people to talk to?

Ran completely out of prospects?

Why not try gift certificates to give you the opportunity to visit with more prospects?

How does this work?

Imagine that you sold skin care products. Who are your best users?

Women.

You could reach these products users and talk to them about your opportunity by using gift certificates. Here’s how it works.

Gift_certificate

Go to any office that employs men, preferably married men or men with girlfriends. Since men are typically terrible shoppers, they dread Valentine’s Day, Christmas, birthdays, anniversaries, etc. When these special days approach, here is how they normally handle their gift shopping.

The day before that special day, they go to a local department store approximately five minutes before closing. Once inside, they stand in one spot and slowly scan the counters – and then despair. They don’t have a clue. Usually they’ll grab something that is within convenient reach, purchase it, and then spend the next few hours agonizing over how they will get it gift- wrapped.

Gift shopping is one of the biggest problems in men’s lives.

And you can solve it.

Tell the men in the office that you can solve their gift giving problems. They’ll gleefully throw money in your direction to relieve themselves of this uncomfortable burden in their lives.

Each man will give you the six or seven dates that he’ll need a gift each year. You’ll tell him that you’ll do the shopping, the gift wrapping, and even pick up an appropriate card – and deliver everything to him the day before the special date.

Since in this example you are selling skin care, you’ll nicely package a variety of your products into a gift basket – and include a gift certificate and catalog so that the woman can pick out additional products that she wants.

When the woman receives her gift basket, she begins using your skin care products. After a few weeks, she calls you to redeem her gift certificate and order some additional products from the catalog.

Now think of the quality of this prospect.

First, she is a satisfied product user with experience using your products.

Second, she is ordering more products.
Third, you’ll be having a friendly visit with her when delivering her

products.

Sounds like a perfect setting to present your business opportunity. Your prospect will be open-minded and will listen to your business opportunity. The rest is up to her.

If your prospect is hesitant because she feels that she wouldn’t have enough prospects, simply share your little marketing secret and let her know that men will gladly pay premium prices to solve their shopping dilemma. 

Tom Big Al Schreiter

Tagged Business from home Network marketing

All the worlds stinks!

It is really weird how so many people complain that they always have no money while at the same time they do nothing about it to work a little extra and earn extra money.

TV, parties and surfing the net seem more attractive, there are always excuses...

They complain all the time how unhappy they are and how awful times are today, how horrible people are and how bad those well-off guys are...

Do you happen to know such people? Strange, me too :-)

Stink

There is a story about an old man. His grandson put some Limburger cheese on his moustache while tha old man was sleeping. Do you know of that cheese? It smells of sports shoes a teen hasn't washed for at least 6 months...

The old man woke up, startled by the horrible stench. And he concluded: "OMG, this room stinks!"

He went to the living room only to find out that... it stinks too. Then he went into the kitchen and, weirdly enough, it stank too.

When he got outside, he discovered that ALL THE WORLD STINKS!!!

This story might seem funny but when EVERYTHING works against you and things NEVER work out, you seem to be walking in circles and have bad luck all the time... isn't it time to look closer and check on your moustache? :-)

If you want to earn extra money and change your luck by doing something that you have been doing ever since the age of four, only you never got paid for it, call me to talk about it. THERE IS ALWAYS A WAY, as long as there is A WILL!

My skype is georgealex1605.

Tagged Business from home

Selling by not selling: Natural Selling...

There are many people who try to sell. And everybody hates salespeople, right?

However, truth is that everyone loves buying...

So how can we meet the person at where they are and recommend and promote what you have?

Well, Michael Oliver, the author of Natural Selling and a great teacher of the New School of Network marketing, has something to say. My mentor, Tom Big Al Schreiter, recommends Michael and his tips on how to work stress-free and rejection free.

EVERYONE does network marketing since the age of four: we promote and recommend so many different things. And we are successful in doing so.

Why is it then that when people join a company and start getting paid for it, they start selling and pushing people, instead of continuing to do what they have always been doing so successfully?

Michael may help with his small Special Report: it may save you so much frustration and failure...

THANK YOU TONS, Michael! This booklet has helped me and my team so much!

Thanks, Tom, for recommending Michael! I love your generosity of heart and humbleness to acknowledge all the time that you don't know it all and you don't have all the answers! It's liberating!

Click here to download:
Special_report.pdf (465 KB)
(download)

Tagged Business from home Network marketing

DIY... A MONSTER!!!

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The State is a horrid Frankestein that we ourselves have created. And now we need to watch out and learn how to keep away from it and live with it. 

Oh, by the way, the State IS NOT the country or the nation. It's the administrative system that sucks into you like a parasite and drains more and more of your life: you find out that you live solely to feed HIM. 

If you are poor, you live in constant humiliation to beg HIM all the time. If you start making your own decisions, HE will always stand in your way and hinder you from being different from the crowd and making it. And if you somehow manage to make it, in spite of HIM, and become rich and successful, HE penalizes you by levying more taxes on you.

And then this same State, aka Frankestein, decides how to spend all the money HE has collected from taxes (meaning stealing that money, for where there is a common and corporate responsibility, there is always the case of washing of hands, dirty ones...). 

If you don't know what a Ponzi or a pyramid scheme is, that's it: a handful of people takes all that millions keep on giving, constantly... And simply lives on their backs, the host, who provides all that is necessary for the parasite to grow and develop...

Oh, my God, what have we ourselves cultivated here???

Tagged Society

The power of... helplessness

 

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I've been thinking about this quite much recently: a mentor I had in teaching told me something wise years ago: "There are no bad students, there are bad and inappropriate methods of working with people."

Quite often, when things don't work out the way we have planned, we are quick to reject the person and say: "This guy isn't serious", "It's impossible to work with him", "He's good for nothing", "He doesn't really know what he wants", "Things don't work well between us", "He isn't motivated enough", "No way"...

Is it not a glossy cover for helplessness and unwillingness to look for the real reason in inappropriate methods of working with that person? Isn't it time to look for a different approach? Isn't it a form of betrayal to give up on someone that easily? Don't we impose guilt on the other person due to our own personal irresponsibility?...

My mentor Tom has a wonderful word picture: Imagine you are in an elevator. There's a person standing in front of you. You smile. What does the other person do? Chances are they smile back. But, while smiling, you clench your fist and hit him in the nose, just like that. What does the other person do? They will very likely strike back or pour out a whole load of 'nice and positive' messages at you, addressing you, your hind-parts and your female relatives...

Well, is the person in front of you bad? How come they raged at you JUST LIKE THAT, out of the blue? They were smiling kindly, right?...

People do have a free will but barely use it. They react to things around them all the time. And if we aim at a specific reaction, isn't it a good idea for US to provoke a positive reaction by doing the right thing? Instead of giving in to what others are doing and reacting to their actions...

One of my teachers used to say: "I don't wait for the waiter to pamper me and then give a tip. I tip the waiter BEFORE they serve me to make sure I get pampered."

That's what I've been thinking about recently. What do you think?

 

Tagged Mentoring

Here's your chicken and your hamburger! Enjoy!

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After years of sweeping the issue under the rug and hoping no one would notice, the FDA has now finally admitted thatchicken meat sold in the USA contains arsenic, a cancer-causing toxic chemical that's fatal in high doses. But the real story is where this arsenic comes from:It's added to the chicken feed on purpose!

Even worse, the FDA says its own research shows thatthe arsenic added to the chicken feed ends up in the chicken meatwhere it is consumed by humans. So for the last sixty years, American consumers who eat conventional chicken have been swallowing arsenic, a known cancer-causing chemical. (http://www.phillyburbs.com/news/loc...)

Until this new study, both the poultry industry and the FDA denied that arsenic fed to chickens ended up in their meat. The fairytale excuse story we've all been fed for sixty years is that "the arsenic is excreted in the chicken feces." There's no scientific basis for making such a claim... it's just what the poultry industry wanted everybody to believe.

But now the evidence is so undeniable that the manufacturer of the chicken feed product known as Roxarsone has decided to pull the product off the shelves (http://www.grist.org/food-safety/20...). And what's the name of this manufacturer that has been putting arsenic in the chicken feed for all these years? Pfizer, of course -- the very same company that makes vaccines containing chemical adjuvants that are injected into children.

Technically, the company making the Roxarsone chicken feed is a subsidiary of Pfizer, calledAlpharma LLC. Even though Alpharma now has agreed to pull this toxic feed chemical off the shelves in the United States, it says it won't necessarily remove it from feed products in other countries unless it is forced by regulators to do so. As reported by AP:

"Scott Brown of Pfizer Animal Health's Veterinary Medicine Research and Development division said the company also sells the ingredient in about a dozen other countries. He said Pfizer is reaching out to regulatory authorities in those countries and will decide whether to sell it on an individual basis." (http://www.usatoday.com/money/indus...)

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Arsenic? Eat more!

But even as its arsenic-containing product is pulled off the shelves, the FDA continues its campaign of denial, claiming arsenic in chickens is at such a low level that it's still safe to eat. This is even as the FDA says arsenic is a carcinogen, meaning it increases the risk of cancer.

TheNational Chicken Councilagrees with the FDA. In a statement issued in response to the news that Roxarsone would be pulled from feed store shelves, it stated, "Chicken is safe to eat" even while admitting arsenic was used in many flocks grown and sold as chicken meat in the United States.

What's astonishing about all this is that the FDA tells consumersit's safe to eat cancer-causing arsenicbut it'sdangerousto drink elderberry juice! The FDA recently conducted an armed raid in an elderberry juice manufacturer, accusing it of the "crime" of selling "unapproved drugs." (http://www.naturalnews.com/032631_e...) Which drugs would those be? The elderberry juice, explains the FDA. You see, the elderberry juice magically becomes a "drug" if you tell people how it can help support good health.

The FDA has also gone after dozens of other companies for selling natural herbal products or nutritional products that enhance and support health. Plus, it's waging a war onraw milkwhich it says is dangerous. So now in America, we have a food and drug regulatory agency that saysit's okay to eat arsenic, but dangerous to drink elderberry juice or raw milk.

Eat more poison, in other words, but don't consume any healing foods. That's the FDA, killing off Americans one meal at a time while protecting the profits of the very companies that are poisoning us with their deadly ingredients.

Oh, by the way, here's another sweet little disturbing fact you probably didn't know about hamburgers and conventional beef: Chicken litter containing arsenic is fed to cows in factory beef operations. So the arsenic that's pooped out by the chickens gets consumed and concentrated in the tissues of cows, which is then ground into hamburger to be consumed by the clueless masses who don't even know they're eating second-hand chicken sh*t. (http://www.naturalnews.com/027414_c...)

Source: http://www.naturalnews.com

Tagged Health Nutrition

The Social Price...

Hello, dear friends,

I am addressing you with an appeal for your support.

Since 2009 I have been investing time and effort to learn and apply the principles of social marketing and use of social media to reach a large audience of people with common interests. The results are really satisfactory and give a broad perspective for future development.

We created the brands Mentoring Club, Health Club and MLM Academy which have been operating SOLELY on the grounds of social media and social marketing. By using these brands along with the Online classes in English and all the training sessions in mentoring entrepreneurs for free how to build a successful home-based business, we have achieved great numbers of attendants and top places in many rank-lists.

I would like to thank all of you for your comments, questions, for connecting and working together... All of these contacts have enriched me and given me A LOT. I do appreciate it and treasure our relationships.

Screen_shot_2011-09-20_at_07

The International WebIT Expo organises a competition to show who the most influential people online are. For me it's a kind of a test to show how effective our work is and what is the real influence of Mentoring Club, Health Club and MLM Academy, as well as how effective we are in working online.

The rules are very simple: every participant registers and gets a unique link: http://bit.ly/dvzRNc The idea is to spread the link among as many friends as possible who click on it and give their vote for the person. The top 5 of every country will get a free access to the panels and the seminars of Webit 2011, which are really going to be very useful: top professionals in online work and in social media marketing will share good practices. It will be a very special time for us to learn from the best, as well as share ideas with more than 5,000 participants from more than 21 countries.

Moving a candidate to the top five places is a form of acknowledgment of their influence via all they do online. And since we are a team and all of our results are the fruit of team-work, we need your support for our Mentoring Team:

George: http://bit.ly/dvzRNc

Liubomira: http://bit.ly/c3j2Pw

Radost: http://bit.ly/9sxfE5

Every vote is a way of acknowledging our efforts to use social media to help people in different areas of their lives and business. That's why we THANK ALL OF YOU from all of our hearts for your support. We do appreciate it.

 

Tagged Mentoring

Cinnamon Extract May Help to Prevent and Treat Alzheimer’s Disease

Researchers from Tel Aviv University report in the PLoS ONE journal that the common spice cinnamon found in many kitchen pantries around the world may hold a crucial key to preventing Alzheimer`s disease. Alzheimer`s disease cases are growing at an exponential pace, currently affecting one in eight people over the age of 65.

Cutting edge research posits that the devastating illness is in part the result of metabolic disruption in the brain and has been coined `Type III diabetes` as it disrupts insulin levels in brain tissue. An extract found in cinnamon bark, called CEppt has been shown to inhibit the development and progression of the disease in this latest study.

Cinnamon Bark Extract Shown to Inhibit Plaque Formations in Alzheimer’s Brain Model
Researchers from the Department of Zoology at Tel Aviv University found that potent extracts from cinnamon bark inhibit the toxic amyloid polypeptide oligomers and fibrils that have been found in Alzheimer`s brain plaque formations. The healing power of cinnamon has been known since biblical times as high priests used the spice to protect against infectious disease. Antiviral properties have been confirmed by modern research, prompting studies to further examine extracts from the spice in the development of Alzheimer`s disease.

Scientists have isolated the CEppt active compound found in cinnamon bark and created an aqueous solution for use in research experiments. The solution was fed to genetically altered mice that have been predisposed to develop an aggressive form of Alzheimer`s disease. After a period of four months, researchers found that development of the disease had been slowed dramatically and activity levels and longevity was comparable to a control group of healthy mice.

Cinnamon Supplementation can Break Up Classic Amyloid Plaque to Prevent Dementia Development
In addition to the disease regression findings, researchers determined that the cinnamon extract was found to break up the classic amyloid protein clusters in test tube experiments. Lead researcher Professor Michael Ovadia believes this indicates that CEppt is not only important to inhibit the development and progression of Alzheimer`s disease but may help to break up existing tangles once they have formed.

Many natural substances including resveratrol, curcumin and blueberries have shown promise in preventing this devastating form of dementia, but no therapy exists that can reverse the disease once a diagnosis has been presented. Professor Ovadia commented on the results of this research “The discovery is extremely exciting. While there are companies developing synthetic AD inhibiting substances, our extract would not be a drug with side effects, but a safe, natural substance that human beings have been consuming for millennia.”

Scientists conducting this study did not publish the amount of cinnamon used to produce their results. Nutrition experts recommend using cinnamon liberally sprinkled on food daily or supplementing with 500 mg of cinnamon bark extract taken daily with meals. Cinnamon is rapidly becoming a natural compound that may hold the key to prevent and treat Alzheimer`s disease.
via myoptimalhealthresource.blogspot.com

Use spices generously: that's what I learned at my last nutrition seminar. And the more I read, the more I am convinced in that.

Tagged Health

Check out your perfume: Prenatal exposure to common chemicals called phthalates linked to brain damage

(NaturalNews) According to the American Chemistry Council, a family of plasticizer compounds called phthlates are fine and dandy additions to everything from wall coverings, flooring, toys, perfumes, shampoos and IV tubes.

In fact, Centers for Disease Control and Prevention (CDC) studies show average phthalates exposures are below levels set by U.S. federal agencies to be protective of human health. So that means they must be safe and nothing to worry about, but this is not true.

Although the federal government and the chemical industry lobbyists may want you to believe phthalates are innocuous, scientists have found that these widepread chemical contaminants are potent endocrine system disrupters. And now a newly published study by researchers at Columbia University's Mailman School of Public Health links phthalate exposure while still in the womb to changes in the brain and increased behavioral problems in children by the age three.

Previous studies of school-age children have already pointed to a strong association between prenatal exposure to phthalates and developmental problems. However, the new study, just published in Environmental Health Perspectives , is the first to investigate phthalate exposure before birth and the prevalence of mental, motor and behavioral problems in children during their preschool years.

The children of 319 non-smoking inner city women who gave birth between 1999 and 2006 were followed for several years by the research team, headed by Robin M. Whyatt, DrPH, deputy director of the Columbia Center for Children's Environmental Health.

The scientists documented prenatal exposure by measuring metabolites of four phthalates in the mothers urine. Then the researchers evaluated links between pre-birth exposures to these phthalates and the mental, motor and behavioral development of toddlers when they were 3 years old.

The scientists used a well-known developmental test, the Bayley Scales of Infant Development II, to document the mental and motor development of the children. In addition, behavioral problems were assessed by asking the moms who participated in the research to complete the widely used Child Behavior Checklist (used for kids between one and a half and 5 years of age). The results showed that higher prenatal exposures to two of the phthalates significantly increased the odds of motor delay, an indication of potential future problems with fine and gross motor coordination.

But the news gets even more troublesome. One of the phthalates appeared to cause significant decreases in mental development in girls. Prenatal exposures to three of the phthalates were also significantly associated with behavior problems including anxiety and depression and withdrawn behavior in both little boys and girls.

"Our results suggest that prenatal exposure to these phthalates adversely affects child mental, motor and behavioral development during the preschool years," Dr. Whyatt said in a statement to the media. "The results add to a growing public health concern about the widespread use of phthalates in consumer products."

So how could phthalates affect the developing brain? No one knows for sure yet. But Dr. Whyatt, who is also professor of clinical Environmental Health Sciences, pointed out that phthalates disrupt the body's hormone systems, including the function of the thyroid gland. They also lower production of testosterone, which is needed for the brain to develop normally.

"The results are concerning since increasing exposures from the lowest 25 percent to the highest 25 percent among the women in our study was associated with a doubling or tripling in the odds of motor and/or behavioral problems in the children," Pam Factor-Litvak, PhD, the senior epidemiologist on the study, explained in the press statement.

via naturalnews.com

One of the things they will never tell you when buying an expensive perfume...

Check out what's in it!

Tagged Health

Words Are Medicine

The power of proper rather than positive thinking

One of the most important pioneers in Mind-Body medicine, oncologist Dr. O. Simonton had a unique perspective on thinking and healing. Quite a while back he was asked which individuals were more likely to survive cancer. It was clear that the author of the question assumed Simonton would say, “but of course, the positive thinkers.” He didn’t. He said that pure (sic: unbelievable) positive thinking (“I am healed,” for instance) actually worked against patients as much as grossly negative thinking (“I’m dying; there’s no hope”). What seemed to make a difference was what he called realistic thinking. When a person could believably say to him- or herself that everything was being done to help and they were doing everything they could to be better and healthier every day, they seemed to cross a threshold—from the fanciful into the possible, which is where real hope exists.

I say a prayer (often) that I’m sure most of you know: God, grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference.

To me this is truly hopeful. This puts an appropriate percentage of responsibility in my hands. This says I can do something, but not everything. I can do what I can do and I will. I can use imagery to help myself heal (yes, that works). I can use proper medicine (I choose classical homeopathy).  I can pray. I can eat right. I can sleep, play and work in balance. I can choose to forgive and stay in gratitude. I can use the tools I am given with all my heart and all my strength.

What I can’t do is lie to myself. I can’t use my thoughts to manipulate others, create opportunities that don’t exist, or generate mounds of cash in a toppling economy because “I’m worth it.” I can’t pretend that everything makes sense or that all suffering is self-generated. I can’t make the columns add up when this universe doesn’t add up. I can’t believe that a child who was nearly killed by her own parents somehow merited that because of something she did.

I can believe that the young woman who crawled here from South America did nothing to “deserve” her pain but that, with help and patience, she can find ways through it and possibly even to correct it. When I last heard from her, a fund was being taken up by people she had met in this country to help her get her child and mother to safety. It was a spontaneous and unexpected act of love and kindness just when she had nearly lost all hope.

I believe that good things happen in the same way as bad things—mysteriously and surprisingly. I believe with all my heart that everything does have a purpose, that I can have a personal relationship with God, and that eventually what is wrong will be made right. But I don’t know how or when. In the meantime, I ride the waves of good and bad as they come without pronouncing judgment about them or using them as philosophical weapons of self-justification.

In the documentary film, “What the Bleep Do We Know?” one of the doctors interviewed said he had a hard time with aphorisms and, to paraphrase him, he found them vapid and unbelievable. What he could say to himself and what allowed him to be hopeful, sometimes courageous, and hard working, was this simple idea: “I can always be surprised by how good it gets.”

via wordsaremedicine.com

I loved the way Judith put it.

There's so much hype about positive thinking today by people who are absolutely negative, afraid and hurting but want to keep up with their mirror image, since all the gurus of today say that this is the ONLY way to succeed: BE positive and STAY positive...

And if you can't, it's YOUR FAULT!

God forbid!

Old tricks of manipulation and brainwash, the same guilt trip we have been taking all our lives...

I believe that in order to make up your mind and move on, you don't need to be positive, you need to be YOU! Just find the right bunch of people who like you the way you are and help you move up and forward.

Isn't that the meaning of life after all?...

Tagged mentoring
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